RETURNS & REFUNDS
Changed your mind? No drama.
If you’ve ordered the wrong game—or simply decided it’s not for you—just let us know within 14 days of receiving your order. Get in touch through our [Contact Us] page and we’ll send you the return details.
You’ll then have a further 14 days to send the game back. Items should be returned complete and in the same condition you received them. You’ll need to cover the return postage unless the product is faulty.
We strongly recommend using a tracked service and keeping your proof of postage, as we can’t take responsibility for returns that go missing on their way back to us.
For all the finer details, please read our [Terms and Conditions].
Missing a piece? Game night got messy?
Things happen. Pieces disappear, cards get soaked, and enthusiastic players occasionally cause a little chaos.
If your FLOC game needs a replacement part, get in touch through our [Contact Us] page and tell us what’s missing. We’ll do our best to get you back in the game—on us.
This service is intended for the occasional piece that has genuinely been lost or damaged. Replacement parts are subject to availability and supplied at our discretion.
